Privacy Policy

Last updated: September 8, 2026

English for Global Business respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website, contact us, create an account, or purchase and use a course.

Our website is:

englishforglobalbusiness.com

Information you provide to us

We may collect information that you provide directly to us.

This can include:

  • your name;
  • your email address;
  • messages you send through our contact form;
  • information used to create and manage your course account;
  • information connected with a course purchase.

Our current Contact page asks for your name, email address, and message.

Course accounts and learning information

When you purchase a course, we use your information to create and manage your learner account and provide access to the course.

Our learning-management system may store information such as:

  • your email address and username;
  • the course in which you are enrolled;
  • your course and lesson completion status;
  • other information connected with your learner profile.

We use this information to provide course access, maintain your account, and record your progress.

Payments

Payments for EFGB courses are processed through Stripe.

When you make a purchase, Stripe may process information needed to complete the transaction, such as contact, payment, billing, transaction, and fraud-prevention information.

Payment-card information is processed through Stripe rather than being stored as full payment-card details by English for Global Business on this website.

Stripe processes information according to its own privacy practices.

You can learn more in Stripe’s Privacy Policy.

Emails

We use email to send information connected with your account and purchase. This may include:

  • account and password emails;
  • course-access information;
  • purchase confirmations and receipts;
  • password-reset messages;
  • responses to messages you send us.

We use Zoho Mail to help send account, purchase, password, course-access, and other service-related emails. Zoho may process information needed to deliver these messages, such as the recipient’s email address and message content. You can learn more in Zoho’s Privacy Policy

Website analytics

We use Google Analytics through Google Site Kit to understand how visitors use the EFGB website.

Google Analytics may use cookies and collect information about website activity, browser or device information, and general usage patterns. We use this information to understand website traffic and improve the website.

Google states that Analytics uses first-party cookies and information about website interactions for measurement.

Where applicable, optional analytics storage is controlled through our cookie-consent system. You can learn more in Google’s Privacy Policy.

Cookies and consent

The EFGB website uses cookies and similar technologies for functions such as account login, website security, remembering necessary website settings, and website analytics.

We use Complianz to provide cookie choices and manage visitor consent. Visitors can accept or deny optional cookies and can change their preferences.

Necessary cookies may still be used when they are required for the website, account login, security, or other essential functions.

For more detailed information about the cookies and services used on this website, please see our separate Cookie Policy.

Website security

We use website-security tools to help protect EFGB, learner accounts, and login systems.

Security information may include:

  • IP addresses;
  • user IDs;
  • usernames associated with login attempts;
  • login and logout activity;
  • password changes;
  • requests that may indicate malicious activity.

Website-security logs are currently retained for 60 days. IP addresses associated with login attempts may be shared with the security service used to help protect the website against distributed brute-force attacks.

How we use your information

We may use information collected through the website to:

  • provide and maintain your learner account;
  • provide access to purchased courses;
  • process and document purchases;
  • send account, purchase, and course-related emails;
  • respond to contact requests;
  • record course progress;
  • maintain website security;
  • understand how the website is used;
  • improve the website and learner experience;
  • meet administrative, legal, accounting, or security requirements.

Who may receive your information

We use service providers that help us operate the website and course.

Depending on the service involved, these may include providers for:

  • payment processing;
  • website hosting and WordPress services;
  • learning-management functions;
  • website security;
  • email delivery;
  • website analytics.
  • cookie and consent management.

We provide or permit access to information only as needed for those services or as otherwise required by law.

Important current services include Stripe for payments, Zoho Mail for email delivery, Google Analytics for website measurement, and Complianz for cookie and consent management.

Cloudflare Turnstile

We use Cloudflare Turnstile on some forms to help protect our website from spam and automated submissions. Turnstile may process technical information, such as your IP address, browser information, and other security signals, to determine whether a visitor is a person or an automated system. It does not access or transmit the information you enter into the form.

For more information, see Cloudflare’s Turnstile Privacy Addendum.

How long we keep information

We keep personal information for as long as reasonably necessary for the purpose for which it was collected.

For example, account and course information may be kept while your learner account and course access remain active and as needed for administrative, legal, accounting, or security purposes.

Website-security logs are currently retained for 60 days according to the security configuration information supplied by the site’s security plugin.

Different service providers may have their own retention practices.

Your privacy rights

Depending on where you live, privacy law may give you rights relating to your personal information.

These may include the right to ask about personal information we hold, request a copy, request correction, or request deletion where applicable.

Depending on where you live, you may also have the right to withdraw or change certain consent choices.

To make a privacy request, contact us at [email protected].

Some information may need to be retained for legal, financial, administrative, fraud-prevention, or security reasons.

International services

Some of the service providers used to operate EFGB may process information in countries other than the country where you live.

Their handling of personal information is governed by their respective privacy terms and applicable law.

Adult learners

English for Global Business and Business English for Work are intended for adult professionals. The course is not directed to children.

Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology, or legal requirements change.

The date at the top of this page will show when the policy was last updated.

Contact us

If you have a question about this Privacy Policy or your personal information, contact English for Global Business at [email protected] or through the Contact page on this website.

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