Business English for Emails
Write clear work emails in English.
Learn useful words and phrases for common email problems.
Find your problem and learn what to write.
Common Email Problems at Work
You may understand what you read in an email. But you may not know what to write. Different work emails need different words and phrases.
For example, you may need to:
Ask for information
Tell the reader what you need to know.
Reply to a message
Give a clear answer and say what you will do next.
Send a work update
Explain what is happening now and what comes next.
How to Write a Clear Work Email
A clear work email helps the reader understand your message quickly. Start with your main reason for writing. Then give the information the reader needs.
You can use three simple steps when you write a work email:
1. Say why you are writing
Put your main reason near the start of the email.
2. Give the details
Add the information the reader needs.
3. Say what comes next
Ask a clear question, ask the reader to do something, or tell the reader what you will do next.
Useful English for Work Emails
You do not need long or difficult sentences. Clear phrases can help the reader understand your message.
Start your email
I’m writing to ask about…
I’m writing to let you know…
Say what you need
Could you please send…?
Please let me know if…
End your email
Thank you for your help.
I look forward to your reply.
More help with work emails
30 Email Problems in Business English for Work
Business English for Work has 30 short lessons about email problems. Each lesson focuses on one problem. Find your problem and go directly to the lesson you need.
The full course also has 30 Meeting Problems and 30 Presentation Problems.
How the Email Lessons Help You
Each lesson helps you with one email problem, step by step.
Find a problem
Choose the email problem you have.
See what to write
Learn words and sentences you can use.
Listen and read
Hear the English and read along.
Practice
Try a short activity and check what you learned.
Learn More About Business English for Work
Business English for Work has 90 short lessons for email, meeting, and presentation problems. Choose the problem you need and learn what to say or write.